ANEC welcomes todays’ European Parliament vote for a Directive on the Accessibility of Public Sector Bodies’ Websites which will ensure access to on-line public services to all consumers, whatever their ages and abilities. The Parliament’s report brought significant improvements to the original Commission’s proposal in terms of public web-sites covered and increased enforcement provisions as well as inclusion of access from a handheld mobile device and mobile applications, in line with ANEC’s requests.
ANEC welcomes today’s publication of tougher European standards for window blinds as a move towards reducing accidents involving children.
ANEC welcomes adoption of a series of European standards on accessibility requirements for the public procurement of ICT products and services . The standards were drafted by CEN/CENELEC/ETSI with the participation of industrial and societal stakeholders, including ANEC, in answer to a request from the European Commission. The functional accessibility requirements for the procurement of products and services in the ICT domain, such as web-sites, will harmonise e-accessibility in the Internal Market and benefit consumers with disabilities and older consumers.
ANEC critical of tourism services within Europe
Travelling within Europe is not always easy, according to research published today by ANEC. In our survey of almost 6000 consumers, more than a quarter reported having problems when using cross-border tourism services within Europe. Car rental was seen as the most problematic area with almost one-quarter of users reporting a negative experience. People travelling by plane and train, and going on package holidays, also experienced a high level of problems, despite EU regulation in these areas.