ANEC welcomes todays’ European Parliament vote for a Directive on the Accessibility of Public Sector Bodies’ Websites which will ensure access to on-line public services to all consumers, whatever their ages and abilities. The Parliament’s report brought significant improvements to the original Commission’s proposal in terms of public web-sites covered and increased enforcement provisions as well as inclusion of access from a handheld mobile device and mobile applications, in line with ANEC’s requests.

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ANEC welcomes today’s publication of tougher European standards for window blinds as a move towards reducing accidents involving children.

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ANEC welcomes adoption yesterday of legislation on the safety of electrical equipment (such as washing machines and cookers) by the plenary of the European Parliament.

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ANEC welcomes adoption of a series of European standards on accessibility requirements for the public procurement of ICT products and services . The standards were drafted by CEN/CENELEC/ETSI with the participation of industrial and societal stakeholders, including ANEC, in answer to a request from the European Commission. The functional accessibility requirements for the procurement of products and services in the ICT domain, such as web-sites, will harmonise e-accessibility in the Internal Market and benefit consumers with disabilities and older consumers.

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ANEC critical of tourism services within Europe

Travelling within Europe is not always easy, according to research published today by ANEC. In our survey of almost 6000 consumers, more than a quarter reported having problems when using cross-border tourism services within Europe. Car rental was seen as the most problematic area with almost one-quarter of users reporting a negative experience. People travelling by plane and train, and going on package holidays, also experienced a high level of problems, despite EU regulation in these areas.

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