ANEC critical of tourism services within Europe

Travelling within Europe is not always easy, according to research published today by ANEC. In our survey of almost 6000 consumers, more than a quarter reported having problems when using cross-border tourism services within Europe. Car rental was seen as the most problematic area with almost one-quarter of users reporting a negative experience. People travelling by plane and train, and going on package holidays, also experienced a high level of problems, despite EU regulation in these areas.

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ANEC, ECOS & ETUI welcome CEN-CENELEC’s initiative to create an online Toolbox for Societal Stakeholders. We feel that this is a vital step towards fully integrating all stakeholders including civil societal ones in the European standardisation process, and we celebrate its launch. We hope that National Standards Bodies will continue to develop these tools and implement country-specific toolboxes to facilitate involvement at national level, where societal input is equally beneficial.

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ANEC welcomes yesterday’s vote of the European Parliament’s Committee on Internal Market & Consumer Protection (IMCO) in favour of new legislation on the accessibility of websites of public sector bodies.

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ANEC and the ASI Consumer Council call on the European Commission to develop a systematic approach to chemicals in consumer products.

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Falls from playground equipment were the focus of an international conference hosted yesterday by TÜV AUSTRIA, a third party inspection, testing & certification body, and ANEC, the European consumer voice in standardisation.

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