Study on consumers and cross-border e-commerce

Only 10% of EU consumers regularly shop from internet retailers in other EU countries, compared with 63% from websites in their home countries, according to a new ANEC survey of more than 4.000 consumers in 22 EU countries. The study reveals that, despite European Commission policies to encourage e-commerce cross-border, consumers still face notable barriers to reaping the benefits of a digital single market.

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As of tomorrow, 26 September, the energy efficiency of water and space heaters (such as boilers) will be improved due to the entry into force of EU-wide energy efficiency requirements for these products. Buying energy-thrifty boilers will be made easier for consumers because of supporting EU energy label rules.

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Today the European Commission will present its plans to revise the well-known EU Energy Label in order to make choosing energy-efficient appliances simpler for consumers.

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Is “better regulation” already affecting consumer safety?

After laudable progress in 2014, and despite strong support from Member States, the Juncker Commission appears to be stalling on the regulation of tattoo inks. ANEC must express its greatest disappointment at this change in political will.

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